Duke was prompt, polite and knowledgeable. He answered my questions. I received my detailed estimate even earlier than promised.
From step one with duke in sales to Sarah in scheduling and finishing with Taylor who supervised the roofing team was above and beyond. My roof looks amazing and the roofing team left my property cleaner than when they arrived. I appreciate everyone’s friendly service. Taylor even edged my stepping stones while we were chatting lol.
Great! Was on time and extremely helpful. Answered all my questions very thoroughly !
Excellent! Duke was very knowledgeable, informative, and spent considerable time explaining the facets of the process. We also found him to be charming and a very nice person. Cochran should be proud of the manner in which he represented your company.
Communication from day one with me was constant, till last nail was pick up and trashed.
I worked with AJ for getting estimates as well as scheduling work to be done on the gutters and siding. I was in the middle of selling my home, and there were numerous circumstances and somewhat unusual requests that came up on my part and the part of the buyer. AJ and the Cochran Team handled all concerns in a professional and timely manner and did so with genuine kindness. They always followed up to ensure that everything had been handled to my satisfaction. I am extremely grateful for their assistance and thoughtfulness.
The crew was courteous, responsive and professional. Installation was precise and timely. Thank you!
Had Pat out for estimate today..straight and to the point..very nice and informative
Hail storm had loosened a piece of siding near the roof. Duke found it and nailed it back in place. Suggested a wait and see attitude if this solves the problem. Duke was honest and up front which is greatly appreciated.
We contacted 3 companies to come out after our home was hit by a hail storm. Our rep from Cochran, John David Morgan was by far the best we had out. After inspecting our home, he sat down with us and explained the entire insurance process, step by step. He had a program where we could see what our house would look like with different siding and helped us decide what type we would like. He was the only rep to point out that we needed to have all of the holes in our siding taped to avoid further damage. Within 24 hours a crew came out to cover all the holes. After they left I noticed they had missed some in the back. I contacted John David and he came out, got on his ladder and covered the holes himself. We are definitely going with Cochran. 1st Class service.